I sent you an enquiry from the website contact form but haven’t received reply email.
We usually reply your email within 48 hours.
If you do not receive our reply email, please check junk mail folder first. Especially we have had the problems with people who use free email account like hotmail.
What if the magazine or book I am looking for is not listed?
If there is a magazine or a book title you cannot find on our site, please contact us, giving as much detail as you can. We’ll research for the publication and get back to you as soon as possible. It usually takes around 2 weeks for us to import magazines and books from Japan.
Please send us your enquiry from our contact page or email to firstname.lastname@example.org
How much do you charge for postage?
Please check out our delivery information page for details.
How do I order online?
When you choose a product to purchase, please click on “Add to cart”. The item is recorded in the shopping cart. To view selected products in the shopping cart, choose “Shopping cart” from the “My order” pull-down menu or just click item next to shopping cart mark on the top right hand.
Then you can calculate your postage by choosing the state or territory the product will be sent.
You can proceed to the checkout page immediately, or continue shopping. Once ready, you can select the checkout button either in the basket, or just below the banner. You will be asked to login as an existing customer, register with our site, or you can just proceed to purchase without registering.
Do I need a PayPal account to buy online?
No, you do not need a PayPal account to pay for your purchases by PayPal website. You will be directed to the secure PayPal website during the ordering process. You may use MasterCard or Visa credit cards or debit cards to make payments if you do not have a PayPal Account.
If you do not have a credit card or debit card, and would like to pay by bank transfer, please contact Kanga Kanga via the Contact page.
There are 3 stock descriptions on this online shop.
1) In Stock: The product is in stock and we can supply immediately.
2) Available from Japan in 1-2 weeks: The product has become out of stock at the shop but we can bring it in from Japan. It takes around 1 to 2 weeks for us to supply it. If the publisher sold out the magazine and we can not get it from Japan, we will refund you full amount you paid.
3) Out of Stock: The product is out of stock.